Jira Service Management

{"xsrfToken":"ac9c47f5-2f12-4410-b580-7bdab03287e4_544bb84e17f3a7d9c29988b85de39481defefe4b_lout","branding":{"id":"11","key":"fin","name":"Finance Department","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/332c246e-e1b1-485c-bb90-4c3f99c8a8e7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZmI4MWYyNy0xYTAyLTQwNjYtOTM5Zi1jNTFlZTFlMmEzOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMzMmMyNDZlLWUxYjEtNDg1Yy1iYjkwLTRjM2Y5OWM4YThlNyI6WyJyZWFkIl19LCJleHAiOjE2NjAwOTc2NjAsIm5iZiI6MTY2MDA5NzA2MH0.6Qn1tH4fO6xM3NHEQESgqOQiECueE1gHEc2sBuSLIEc&client=6fb81f27-1a02-4066-939f-c51ee1e2a38b&mode=fit","logoId":"332c246e-e1b1-485c-bb90-4c3f99c8a8e7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Minda Global Helpdesk","sharedPortalName":"Minda Global Helpdesk","userInitialAnnouncementHeader":"Helpdesk","userInitialAnnouncementMessageWiki":"Please raise your service request on IT, Facilities and Finance matters on Minda Global Berhad, SMRT, University of Cyberjaya, Cyberjaya Colleges & Asia Metropolitan University ","translations":{"en-US":{"helpCenterTitle":"Welcome to the Minda Global Helpdesk","sharedPortalName":"Minda Global Helpdesk","announcementHeader":"Helpdesk","announcementMessage":"Please raise your service request on IT, Facilities and Finance matters on Minda Global Berhad, SMRT, \nUniversity of Cyberjaya, Cyberjaya Colleges & Asia Metropolitan University ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e5266f12-4fd8-4d45-aad0-96266f6f1eb9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZmI4MWYyNy0xYTAyLTQwNjYtOTM5Zi1jNTFlZTFlMmEzOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU1MjY2ZjEyLTRmZDgtNGQ0NS1hYWQwLTk2MjY2ZjZmMWViOSI6WyJyZWFkIl19LCJleHAiOjE2NjAwOTc2NjAsIm5iZiI6MTY2MDA5NzA2MH0.FvNr819u7NBn6wrF-yB9LJEkrGYIvYGYb4lHkV2Z7-c&client=6fb81f27-1a02-4066-939f-c51ee1e2a38b&height=300&mode=fit","bannerMediaApiFileId":"e5266f12-4fd8-4d45-aad0-96266f6f1eb9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"fin","projectId":10010,"serviceDeskId":11,"name":"Finance Department","description":"Welcome! You can raise a Finance related request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"10094","name":"Archive Tickets","descriptionHtml":"","callToAction":"Archive Tickets","introHtml":"PAST TICKETS RECORDS. EXAM RELATED. DO NOT USE.","icon":10553,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10553","groups":[11],"key":""},{"id":"10077","name":"EPF withdrawal","descriptionHtml":"","callToAction":"EPF withdrawal","introHtml":"Choose this for EPF withdrawal related matters","icon":10314,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[11],"key":""},{"id":"10080","name":"NEW Student - Receipt request","descriptionHtml":"","callToAction":"NEW Student - Receipt request","introHtml":"New student - proof of payment submission to request for Receipt","icon":10303,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[11],"key":""},{"id":"10078","name":"Others","descriptionHtml":"","callToAction":"Others","introHtml":"Choose this for any other matters","icon":10320,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[11],"key":""},{"id":"10085","name":"Payment proof (CCC)","descriptionHtml":"","callToAction":"Payment proof (CCC)","introHtml":"Choose this for payment proof submission and OR request","icon":10313,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10313","groups":[11],"key":""},{"id":"10086","name":"Payment proof (Oxbridge)","descriptionHtml":"","callToAction":"Payment proof (Oxbridge)","introHtml":"Choose this for payment proof submission and OR request","icon":10313,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10313","groups":[11],"key":""},{"id":"10075","name":"Payment proof (UOC)","descriptionHtml":"","callToAction":"Payment proof (UOC)","introHtml":"Choose this for payment proof submission and OR request","icon":10313,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10313","groups":[11],"key":""},{"id":"10074","name":"Refund","descriptionHtml":"","callToAction":"Refund","introHtml":"Choose this for refund related matters","icon":10314,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[11],"key":""},{"id":"10073","name":"Sponsors","descriptionHtml":"","callToAction":"Sponsors","introHtml":"Choose this for sponsor/financial aid matters","icon":10322,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[11],"key":""},{"id":"10081","name":"STAFF Request","descriptionHtml":"","callToAction":"STAFF Request","introHtml":"Staff to choose this to raise a request for OR and submission of payment proof","icon":10300,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[11],"key":""},{"id":"10076","name":"Statement of Account (SOA)","descriptionHtml":"","callToAction":"Statement of Account (SOA)","introHtml":"Choose this if you have any issues with your Statement of Account (SOA) or disputes with regards to your Student Ledger balance","icon":10308,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[11],"key":""},{"id":"10106","name":"Update Payment For Exam Slip Release","descriptionHtml":"","callToAction":"Update Payment For Exam Slip Release","introHtml":"Choose this for EES release by Examination Department","icon":10304,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[11],"key":""},{"id":"10079","name":"Visa related","descriptionHtml":"","callToAction":"Visa related","introHtml":"Choose this for visa related matters","icon":10306,"iconUrl":"https://mgb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"16":[10094],"11":[10080,10075,10076,10073,10074,10077,10079,10106,10081,10085,10086,10078,10094]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UOC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Minda Global Helpdesk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}